Privacy Policy

At SSR Experience, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information to provide you with a seamless rental experience. This may include:

• Personal Identifiable Information: Name, email address, phone number, and mailing address.
• Insurance Information: Insurance provider, policy details, and driver's license information for verification.
• Payment Information: Credit card or billing details for rental payments or gift certificates.
• Website Usage Data: Information collected via cookies and similar technologies to improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm rental bookings.
• To verify insurance coverage and eligibility.
• To communicate with you about your rental, booking inquiries, or gift certificate purchases.
• To send online invoices and confirmation emails.
• To improve our website’s functionality and user experience.
• For marketing purposes, such as sending promotions or special offers (only with your consent).

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With insurance providers to verify coverage.
• With payment processors to complete transactions.
• When required by law or in response to valid legal requests.
• With service providers who assist in website maintenance and customer support (under strict confidentiality agreements).

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track site usage. Cookies collect anonymous data to help us understand how visitors interact with our site. You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without cookies.

6. Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails.
• Disable cookies via browser settings.
• Request information about how we process your personal data.

To exercise any of these rights, contact us at Rentals@SSR-Experience.com.

7. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SSR Experience
Address: 1712 Langley Ave, Irvine, CA 92614Phone: (949) 614-0194Email: Rentals@SSR-Experience.com